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Privacy Notice

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Why Does RGU (www.rechargeguru.com) Needs Your Personal Identity Verification Proof & Permanent Address Proof ?

We need your personal identification proof and Permanent address proof in case you are using ebs.in 
for sending payment via your credit card or debit card. This essential process so that we rechargeguru.com &
you the client be safe regarding misuse & fraud usage of Paypal accounts.

How Does RGU (www.rechargeguru.com) Use Personal Information?

                        City eMails is committed to protect your privacy. We use information collected from you only to communicate with our agents, vendors, shipping couriers, to expedite the order process and to communicate with you. We do not share this information with any third party other than our agents, vendors, and service providers. We do NOT share your financial information with anyone who is not directly working for CITY EMAILS . We use the information to notify you shipping information, special sales and deals.

How Secure Is The Information rechargeguru.com collects About Me ?

                        Our servers use Secure Sockets Layer (SSL) software for order transmission that encrypts your credit card information and other important details. Your login and password give you additional security by allowing only you to access our website. Please do not share your login name and password with anyone else. Also, we suggest that you sign off properly from your computer after you order from our website, especially if it is a shared computer. Proper signing off protects you from other people using / misusing your information.

Will (www.rechargeguru.com) provide me instant recharge soon after payment sending payment ?

Yes from our this website http://direct.rechargeguru.com 

Recharges made via www.rechargeguru.com/do will be have some time gap of 1 hour to 3 hours for any recharge to process.  Our office timings are between 10.00AM to 7.30 PM Mon-Sat. Any order created and paid to us before or beyond this time & day will be done at the best possible way. 98% of all recharge we will do as quick as possible.

How Much of my personal Information is shared by rechargeguru.com ?

                        We value your trust and loyalty and strive for a long-term relationship. All communication you receive from us, including emails or phone calls, will be either directly from us or from our authorized agents only. Even when we decide to work in conjunction with other affiliate programs that are of interest to you, the communication will originate only from us. The affiliates will only provide us their information that will be communicated to you. Your responses will be kept in our secured server. When you order a product from us, we use other service companies such as agents and vendors for order fulfillment, SPEED POST/DTDC/DHL/TNT for delivery, banks to process your credit card information etc.

                        Under unusual circumstances, we may have to release your account and personal information to comply with law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property, or safety of CITY EMAILS , our users, or others. This may include exchanging information with State or Federal officials, as well as other companies and organizations to increase fraud protection and to reduce credit risks. This is for the protection of our customers and our company.

Who Does rechargeguru.com sell to?

                        We at RGU sell to customers of age 18 and more. Our contests and promotions are eligible for entry only by customers 18 and over. We sell products meant for use by children, but these can only be purchased by adults. If you are under 18, please use rechargeguru.com only with involvement of a parent or guardian.

Limitation of Liability

                        Per the above Privacy Policy, we share your information only for business purposes. However, CITY EMAILS  , its affiliates, its owners , its employees, and its agents are not responsible for protection of your information. We cannot guarantee against improper usage by entities who are not RGU employees or owners. We do NOT keep your credit card information in our records. RGU will not be liable for credit card or other information stolen over the Internet in the normal process of ordering on the website, or due to improper security measures adopted by our customers.

Special Notes.

                        In addition to the above mentioned terms, if there is a necessity to share your information with a third party, we will notify you of the need and will give you a choice to opt out. You can update your personal information at any time. We might keep your prior information in the archives for our records. The Privacy Policy
stated above includes the guidelines that govern your use of rechargeguru.com or cityemails.com , as well as our use of your information. It is your responsibility to review this Policy for changes, as well as your own account. If you choose to visit rechargeguru.com or cityemails.com , your visit and any dispute over privacy is subject to this Policy and our terms of usage as outlined throughout this site. This includes shipping and return policies, damage limitations, and disputes. Please check our site frequently to see any changes to this or More Questions?

                        Still have questions?

                        Contact us: sales @ rechargeguru.com

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